|Sign Up||Try Now!|
|Ease of use||Limited functionality for Mac and Linux users.|
|Free Trial||“Free” trial isn’t free|
|Monthly Fee||Pay as you go; subscriptions cost $1/month for Fax Basic (receive-only); $2.95/month for Fax Plus (send-and-receive)|
|Free Page Allotment||Pay as you go; 2.5 cents/page and up|
|Overage cost||Pay as you go; OneSuite long-distance rates apply (and may vary)|
|Extra Fees||$10 minimum charge for creating your OneSuite account, and each additional fax number (send-and-receive only) costs an additional $1.95/month.|
|Toll-Free/Local Numbers||Local; toll-free available for extra $2.95/month|
|Authorized Users||1 for Fax Basic; 5 for Fax Plus|
|Sending||OSFX software; web interface; email-to-fax|
|Receiving||Fax-to-email (PDF attachment)|
|International||Yes, rates vary|
|Transfer Existing Number||N/A|
|Additional Features/Notes||24-hour customer support|
- 24-hour customer support
- Simple pay-as-you-go plan
- Extra charge for toll-free numbers
More about OneSuiteIf you’re on a Mac or Linux computer, the only way you can send faxes with OneSuite is through their web interface. Windows users have the additional option of using the downloadable OSFX software. No matter which operating system you use, incoming faxes are delivered straight to your email inbox as a PDF attachment.
OneSuite also promises a 30-day free trial for test-driving their services, but unfortunately you can’t access the free trial until after you’ve created a OneSuite account, which costs you a minimum purchase of at least $10. (OneSuite offers a range of non-fax services including VOIP and calling cards.) That puts OneSuite in company with the very few online fax services, including Fax.com and FaxAway, that don’t offer any real free trial at all. It also knocks them down a big notch in my opinion, because when you advertise something as “free” it should be… free.
OneSuite Fax Signup and Fees
OneSuite doesn’t charge a straight setup fee, but the $10 minimum charge for creating an account serves more or less the same purpose. Once you’re in, a receive-only Basic plan costs $1/month and a send-and-receive plan costs $2.95/month; either option comes with a local number only. Toll-free fax numbers are available, but will cost you an extra $2.95/month.
Faxes within the contiguous 48 United States currently cost about 2.5 cents/page, and faxes to Hawaii and Alaska cost just a little more at 4 and about 5 cents/page, respectively. Puerto Rico has been deemed its own country, but still commands about the same per-page rate as the mainland United States. These rates are exceptional when compared to most other pay-as-you-go plans, so much so that I can’t really complain much about the extra fee for a toll-free number; I can and will, however, continue to complain about that hidden $10 “account creation” fee.