|Sign Up||Try Now!|
|Ease of use||FaxBetter has a great, highly usable interface–but loses a star for slow-as-molasses transmission times.|
|Free Trial||Free receive-only account; no trial for send-enabled accounts|
|Monthly Fee||Free for receive-only; send-enabled accounts start at $9.95/month, with discounts for annual plans|
|Free Page Allotment||20 incoming pages (free account); 500 pages for a paid account|
|Overage cost||6 cents/page (minimum $15 purchase)|
|Toll-Free/Local Numbers||Toll-Free Only|
|International||No; Canada, Hawaii, and the contiguous USA only. You cannot send faxes to Alaska or Puerto Rico.|
|Transfer Existing Number||Yes|
|Additional Features/Notes||Must receive a fax every 7 days to retain the toll-free number associated with a free account (this restriction doesn’t apply to a paid account)|
- Great value
- Simple, highly usable interface
- Free receive-only account
- Very slow transmission times
- No offshore/international faxing
More about FaxBetter
FaxBetter is about as simple and straightforward as online fax services come, and in my book that’s a big plus. Their interface is simple, clean and easy to use, and with just one service plan to choose from, their pricing is easy to understand.
With FaxBetter, incoming faxes are automatically delivered to you as email attachments. You can also send faxes straight through email; just address the email to firstname.lastname@example.org and put the target fax number–and nothing else–in the subject line. Finally, attach the actual document or image you want to send. Note: Many online fax services allow you to attach 5, 10 or even an unlimited number of files for faxing, but FaxBetter limits you to just the one.
Your other option for sending and receiving is the nicely designed web interface; if you’ve ever used webmail, you should be instantly comfortable navigating the FaxBetter interface. In three separate rounds of testing I found that faxes sent through the web interface tend to reach their destination in about three minutes, whereas faxes sent straight from email sometimes took longer than 10 minutes to arrive. This lengthy transmission time is the biggest drawback I found to FaxBetter’s service.
The only other significant drawback is the lack of offshore and international faxing. Canada is the only other country you can send faxes to–and in fact, there are gaps in coverage for the United States. You can send faxes to Hawaii and anywhere within the contiguous 48 states, but you can’t fax to Alaska or Puerto Rico at all.
FaxBetter Signup and Fees
FaxBetter’s single pricing plan comes in three flavors of commitment:
One-year commitment; $7.95/month
Two-year commitment; $5.95/month
You get the same service no matter which pricing plan you choose. That includes an allotment of 500 free pages per month. Any pages above and beyond that allowance cost you 6 cents/page, billed in a minimum purchase of $15, or 250 pages. The good news is that any unused “extra” pages will roll over from month to month, continuing to be available until you use them up. Also, you won’t eat into that rolling free-page allowance until you’ve exhausted the current allotment of free pages in any given month.
All in all, FaxBetter’s pricing is a good deal on the month-to-month plan, and a great deal if you’re willing to commit to a one- or two-year contract.